Audience

Participation is restricted to elementary, middle and secondary principals.

Session Description

Difficult conversations are inevitable. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied.  Principals can’t avoid these kinds of conversations but can learn how to handle them more effectively. This session will outline the nature of difficult conversations and the seven stages of handling them in a way that minimizes negative responses and strengthens relationships.
 

Payment 

• Online registration must be paid by credit card. 
• To pay by check, please click here to print a registration form to mail in with your check.
• SCASA does not accept purchase orders. 

Cancellation Policy

• Cancellations are subject to a $50 cancellation fee.
• Cancellations must be submitted in writing to april@scasa.org by November 21, 2018.
• Cancellations received after November 21, 2018 will not be refunded.